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Access the Unforgettable





Web Accessibility

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests the means to locate and book rooms with accessibility features.
• Hotel accessibility features can be seen when viewing a hotel’s website 
• Room descriptions include accessibility features

If you have questions or would like to report an issue relating to the accessibility of this website, please contact us.

Property Accessibility 

We make every effort to be accessible for all guests to enjoy, and therefore all of our hotel amenities and public spaces meet the requirements of the American with Disabilities Act (ADA). Under the Rooms section of our website, you can find detail on our accessible guestroom accommodations. In addition, we offer 24-hour valet parking, a wheelchair accessible path of travel to and into the hotel entrance, and an accessible check-in reception counter. Our restaurant and bar have accessible dining options and our public restrooms meet ADA requirements. Our outdoor spaces are accessible and our pool and hot tub have accessible lifts for access. Should any guest desire to request accessible transportation, simply dial the hotel operator and they will be pleased to arrange for an accessible car from our local car service.

• Accessible guest rooms with mobility features with entry doors that provide 32” of clear width
• Accessible hotel restaurant
• Accessible meeting rooms
• Accessible valet parking
• Accessible public entrance
• Accessible registration desk
• Accessible route from the accessible public entrance to the accessible guestrooms
• Accessible route from the accessible public entrance to the registration area
• Accessible route from the hotel’s accessible entrance to the meeting rooms
• Accessible route from the hotel’s accessible public entrance to the restaurant
• Accessible route from the hotel’s accessible public entrance to the swimming pool
• Accessible swimming pool and hot tub
• Accessible transportation with advance notice
• Assistive listening devices for meetings upon request
• Closed captioning on televisions or closed captioning decoders
• Public Areas accessible for physically challenged
• Roll-in Shower
• Rooms accessible to wheelchairs (no steps)
• Service support animals welcome
• Swimming pool hoist for pool and hot tub access
• TTY for guest use

175 W Cliff Dr,
Santa Cruz, CA 95060
Phone: (831) 740-8069